Frequently asked questions
Here we have collected answers to the most common questions.
Tickets
How much are the tickets?
Information about the entrance tickets can be found here. The admission fee includes entry to Junibacken as well as a ride on the Story Train. The admission varies depending on the day you want to visit us. For example, there is a lower price on non-holiday weekdays than on Saturdays and school holidays.
Do I have to book a ticket in advance?
No, you can buy your ticket in the entrance. But you always get the best price when booking online. Pre-book your entry ticket here. It is fine to buy tickets at the entrance but for a higher price.
Why am I unable to book tickets further ahead in time?
We may still need to adjust our opening hours and it is therefore not possible to book tickets further ahead in time.
What if I want to cancel my tickets?
You can cancel your entrance tickets with a full refund up until the day of your visit. You do this by clicking on “Manage my booking” in the confirmation email.
What days are most busy?
Monday to Thursday is usually calmer than during Friday to Sunday. Usually there are also slightly fewer visitors in the afternoon. During the summer (July and August), on the other hand, Saturday and Sunday is calmer than during Monday to Friday.
Indoors and outdoors
What do I do if it rains – can I still visit Junibacken?
As nearly all of Junibacken’s attractions are indoors, it’s absolutely fine to come here when the weather outside is bad!
And when it’s hot, is there air conditioning?
Yes, we have air conditioning.
Is there anything to do out of doors?
Junibacken’s own garden is a place where you can cool off after intensive play in the exhibitions or simply take a break outdoors.
Do you have to take off outerwear?
When you’re indoors, it’s sensible to take off your coat, but keep your shoes on to avoid splinters and cold feet. Do come wearing comfortable, hard-wearing clothes – Junibacken is designed for play and adventure!
Strollers
Can I take my stroller in?
For fire safety reasons, strollers are not allowed inside Junibacken, this also applies to collapsible strollers. We refer you to our stroller parking outside the entrance. We recommend that you lock your stroller. Locks are available for purchase at the counter. Baby carriers are also available for loan.Free coat hangers and lockers are available in the entrance area.
Food and drink
Can we buy anything to eat and drink on the spot?
Junibacken’s restaurant is open nearly all day and serves everything from carrot cake to meat balls and vegetarian dishes.
Can we take a packed lunch with us and eat it at Junibacken?
Junibacken doesn’t have any space of its own where you can eat a packed lunch you’ve brought with you, but if you want to have a picnic in the Galärparken, you can, of course, come back in again afterwards.
Theatre
How do the performances work?
The Junibacken ensemble puts on several performances each day. Performances last for approximately 20 minutes. Please note that you have to book a theater ticket for today’s performance. The theater ticket costs nothing and is valid together with a day ticket with an entrance time at least 30 minutes before the start of the performance. Just add theatre tickets to your order of entrance tickets, theatre tickets are free.
At what times/where are the theatre performances?
The day’s performance timetable is shown on screens around the museum and on our calendar here on the website.
The Story Train
Is the Story Train scary?
Some children may experience certain scenes as rather scary. For instance, you’ll meet the feisty mouse at Simon Small’s, the dragon Katla at the Brothers Lionheart’s, and there’s thunder and lightning in Robberland.
Is the journey on the Story Train included in the ticket price?
Yes, one ride is included in the ticket price.
When and how often does the Story Train run?
The Story Train is open from 10.00 and always closes 15 minutes before Junibacken closes for the day. When the Story Train is open, you just have to show your train ticket to the train attendant and you’ll be let on. On days when we have a lot of visitors, you may be allocated a particular time when you can start to queue for the train.
What languages has the Story Train been translated into?
The Story Train has been translated into 15 different languages. On your journey you can choose to listen to English, Finnish, Russian, German, Dutch, Spanish, French, Italian, Arabic, Japanese, Estonian, Chinese, Danish, Norwegian or Polish. If you choose Swedish, you’ll hear Astrid Lindgren herself talking.
Accessibility
Can I go on the Story Train with a wheelchair?
Yes, you can, but to meet evacuation requirements we can only allow one wheelchair user at a time to take the Story Train. This applies irrespective of whether you take the train sitting in your wheelchair or otherwise. The train journey takes approximately 15 mins.
How is Junibacken adapted for wheelchair users generally?
We obviously have disabled access toilets and lifts that are adapted for wheelchair users to make their way between different floors. Our play exhibitions have a number of settings that are adapted for wheelchair users. The area in front of the little stage on the upper floor has plenty of space for wheelchairs. It’s a little more cramped in front of the theatre stage on the lower floor, but our staff will be pleased to sort out a place for you. If you notify the staff at the entrance desk when you arrive, we’ll be pleased to help.
How is Junibacken adapted for other disability challenges?
Junibacken is accredited as providing good disabled access by “Tourism for everyone”, an organisation that provides people with disability with detailed information about travel and tourist destinations across the whole of Europe.
The bookshop
Can I go in and shop in the bookshop without having an admission ticket?
Of course. You go in via the main entrance to Junibacken.
Other questions
Can I pay in cash?
No, we accept card payment only.
Are there storage lockers available?
Yes there are.
Can we leave Junibacken and come back later in the day?
Of course. Just show your ticket at the desk when you come back.
How old do I have to be to be able to go into Junibacken on my own?
You have to be 15 years old to go into Junibacken without an adult for company. You also need to be 15 years old to be able to take the Storybook Train on your own.